RFP for IT Services Technical Questionnaire
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Author · Vidya Nair · Engineering reviewer · 5 of 12 ready · 2 need attention · Last edited 22 Apr 2026
8 questions · 100/100 weight

Specifications & Compliance

4 questions
Wt. %
1.
Please attach your active ISO 9001, ISO 27001, and SOC 2 Type II certificates. List the issuing body and validity period for each.*
2.
Please give a brief description of your business
3.
For each model offered, specify the CPU, RAM, storage, display size, weight, and battery life.*
CPURAMStorageDisplayWeightBattery
Dell Latitude 5440
HP EliteBook 840 G11
Lenovo ThinkPad T14
4.
Standard manufacturer warranty (in months) included with each model.*

Security & Certifications

3 questions 2 added by Qi
Wt. %
5.
List all geographic regions where customer data may be processed or stored. Specify whether residency is contractually guaranteed.*
6.
Provide your most recent SOC 2 Type II report and identify any qualified opinions or exceptions in the last 24 months.*
7.
Are all products RoHS-compliant per EU Directive 2011/65/EU? Attach your most recent declaration of conformity.*

Support & SLA

1 question Suggested by peers
Wt. %
8.
For each severity level (P1–P4), specify guaranteed response time, resolution time, and remedy if missed.*
Response timeResolution timeRemedy if missed
P1 — Critical
P2 — High
P3 — Medium
P4 — Low
Add the next questions with Qi · Based on your sections, peer IT Services events typically also cover RoHS / REACH compliance and EPEAT registration.
qi

3 suggested questions for "Specifications & Compliance"

Confidence 92%
P1 Yes/No + Attachment Weight 8 12/14 peers ask this
Are all products RoHS-compliant per EU Directive 2011/65/EU? Attach your most recent declaration of conformity.
P2 Multi Line Text + Attachment Weight 7 11/14 peers
List any Substances of Very High Concern (SVHC) above 0.1% w/w in the products quoted, per the REACH SVHC list. Attach a current SVHC statement.
P3 Matrix of Dropdown Weight 5 10/14 peers
For every quoted SKU, specify EPEAT registration tier (Bronze / Silver / Gold) and ENERGY STAR rating.
Sourced from 14 peer IT Hardware events · weighted to fit your remaining 100 budget
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Preview · how a supplier sees this

Supplier · Acme Inc.

Technical Questionnaire

Complete the following questions about your hardware specifications, certifications, and support coverage. All starred questions are required.
1. Please attach your active ISO 9001, ISO 27001, and SOC 2 Type II certificates. List the issuing body and validity period for each.*
2. Please give a brief description of your business
3. For each model offered, specify the CPU, RAM, storage, display size, weight, and battery life.*
CPURAMStorageDisplayWeightBattery
Dell Latitude 5440
HP EliteBook 840 G11
Lenovo ThinkPad T14
4. Standard manufacturer warranty (in months) included with each model.*
5. List all geographic regions where customer data may be processed or stored.*
6. Provide your most recent SOC 2 Type II report and identify any qualified opinions or exceptions in the last 24 months.*
7. Are all products RoHS-compliant per EU Directive 2011/65/EU? Attach your most recent declaration of conformity.*
8. For each severity level (P1–P4), specify guaranteed response time, resolution time, and remedy if missed.*
Response timeResolution timeRemedy if missed
P1 — Critical
P2 — High
P3 — Medium
P4 — Low